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Villa Carlotta 888 Hilgard

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FAQ

Life at KODO is one of sheer ease and flexibility, pairing well-appointed boutique hotel living with a chic residential lifestyle. And it’s our goal to make your stay—no matter the length—as effortless as possible. So, have you any questions, we have answers.

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  • What is the difference between residences at KODO versus a hotel or an apartment?

    Available for stays of 30 days or longer, KODO’s custom-designed luxury studio, 1-bedroom and 2-bedroom suites grant guests unrivaled flexibility. Here, guests have a peerless boutique hotel experience in a residential setting with equipped kitchens.

  • What services does KODO offer?

    With a curation of hotel-style services, including in-suite dining and spa treatments, 24/7 dry cleaning pickup and delivery, personal training, professional housekeeping and dog walking, amongst countless others, one’s desires of living both effortlessly and lavishly are brought to complete fruition. Please visit our amenities and services page for more information. Our services are not included in the price.

  • Does KODO offer full kitchens in all of its offerings?

    Yes, each residence features fully-equipped kitchens with high-end stainless steel appliances.

  • What taxes are applied to rates?

    No lodging tax is added to rates.

  • What forms of payment do you accept and how is payment made?

    Amex, Visa, Mastercard or check.

  • Is housekeeping available?

    Yes, housekeeping can be arranged through the KEYPR App or with our concierge at the front desk.

  • Is there laundry service?

    Yes, laundry services can be arranged through the KEYPR App or with our concierge at the front desk.

  • How does the KODO KEYPR App work?

    Each residence comes with a KEYPR tablet that allows guests to request services at the touch of a button.

  • What is your pet policy?

    We allow pets. Learn more here.